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处理投诉的英语对话

英语资讯 adm1n 2019-12-04 05:04:18 查看评论 加入收藏

经营非常需要耐心,而处理顾客投诉更是需要耐心。下面小编为大家整理的处理投诉的英语对话,希望对大家有用!

英语学习

处理投诉的英语对话

Making a Claim

Green: Theres something you could help me with.

Smith: Please go ahead.

Green: I ordered 10, 000 pairs of ladys shoes, but I received the same amount of mens beyond expectation.

Smith: Im awfully sorry, sir. I was informed just now that someone in our company has made a mistake in filling your order. I would apologize to your company on behalf of our company.

Green: Can you do anything about the goods mistakenly shipped?

Smith: Well manage to send you the correct goods as quickly as possible.

Green: How long should we wait for? I hope our clients can get them before the New Years Day.

Smith: Well try our best to make sure that we ship the goods by the end of the month.

Green: How about the wrong goods?

Smith: If you could sell them at the spot price at your end, so much the better.

Green: Im afraid its not an easy job. Because the design is not popular in China. But for the sake of friendship, well be glad to help you.

Smith: Your offering help to sell the goods will be highly appreciated.

投诉

格林:有件事您得帮助我解决。

史密斯:请说。

格林:本来我订购的是10, 000双女式皮鞋,但是没想到收到的却是相同数目的男式皮鞋。

史密斯:真是太抱歉了,先生。刚才得到通知,我们公司某人填错了你们的订货单。我愿代表我公司向贵公司道歉。

格林:货物装错了,您看怎么办?

史密斯:我们将设法尽快把你方的订货运来。

格林:需要等多长时间?我希望我们的客户能在元旦前收到这批货。

史密斯:我方将尽力确保这批货在这月发出来。

格林:错发的货怎么办?

儿童英语培训哪个好,ekyun.com在线儿童英语培训好吗? 史密斯:如果你们能就地现价销掉,那是最好的。

格林:恐怕这不是件轻再加上互联网的便利下,gxjgtl.com越来越多的人在网上学习英语,网络英语课程相比起线下英语培训有很多的优势。而易举的工作。因为这种式样在中国不大受欢迎。不过如果你们可以削价,我们将乐于帮忙。

史密斯:贵方提供帮助销售这批货物,我们深表谢意。


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